Sell secure communications infrastructure without building it.
Your clients send confidential documents every day, usually over a fax line nobody has looked at in a decade. VitalFax is the rail underneath that — and you can refer it, resell it at wholesale under your own brand, or embed it in your own product.
Three ways in
Pick the one that matches how you already work
The difference that matters is who invoices the customer, because it decides who owns the relationship and who carries the support.
Refer
Consultants, advisors, anyone with clients who fax
You introduce the customer. VitalFax bills them, supports them and pays you a share of what it collects.
- Commission on revenue actually collected, not on invoices issued
- No support burden — the customer deals with VitalFax
- Nothing to build and no minimum
Resell
MSPs, VARs, billing companies, practice-management vendors
You buy at a wholesale rate and set your own price. VitalFax invoices you; you invoice your client.
- Wholesale pricing off list, with your retail price entirely your own
- White labelling on your own verified domain
- You own the customer relationship and the support path
Embed
EHR vendors and software companies
Your product calls the VitalFax API. Your users never see us.
- Scoped API keys, idempotent writes, signed webhooks
- Per-customer subaccounts with their data isolated from each other
- Usage reported back so you can bill your own way
What you get
A portal that answers the questions a channel partner actually asks
Your book, with the numbers
Every account you are responsible for, its plan and status, and what you have earned on it. Commission is calculated on revenue VitalFax has collected — which means a figure appears later than you might like, and does not get taken back when a customer fails to pay.
A statement you can reconcile
Each accrual shows the revenue it was calculated from and the rate applied. A correction is its own negative line rather than an edit, so a statement you have already seen never changes underneath you.
Your brand, on your domain
White labelling serves the product under your name on a host you control. You prove control with a DNS record first — serving a branded sign-in page on a domain nobody verified would be a phishing kit with a valid certificate on it.
A boundary that protects you too
A partner account shows the commercial position of your customers and never their documents, faxes or messages. If a client wants you working inside their account, they invite you — and can revoke it. That is deliberate: holding clinical records you have no reason to hold is a liability, not a feature.
Being straight with you
Where VitalFax actually is today
Worth knowing before you put your name on it.
Early, and not hiding it
VitalFax is new. The platform is built — multi-carrier routing, metering, billing, secure exchange, the API, the partner portal you would be using — and the public Trust Center sets out exactly which vendor connections are live and which are not. If you need a reference customer with three years of history, that is not us yet.
No certification claims
There is no such thing as being “HIPAA certified”, and VitalFax will not let you say it on our behalf. What exists is a documented set of controls, an executed Business Associate Agreement, and an honest register of subprocessors. The compliance page lists what has and has not been independently assessed.
Apply
Tell us about your clients
Approval is a human decision, not a form response. A partner account carries wholesale pricing and the ability to provision customers, so nobody gets one automatically.
What happens next. We read it, and reply within two business days — including when the answer is no. If we approve you, you get a portal, a channel agreement to review, and a wholesale or commission rate in writing before you have to commit to anything.
What we are looking for. People who already serve organizations handling confidential information and who would rather sell a working rail than build one. Volume matters less than fit.