How VitalFax works, answered plainly.
Every article answers the question in its first paragraph. Where VitalFax cannot do something, the article says so rather than describing what we intend to build.
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By topic
14 articles.
Getting started
Your first week: account, number, first fax.
Team and access
Members, roles, two-step verification.
Compliance
BAAs, audit logs, retention, what VitalFax does and does not claim.
Still stuck
Ask a person
Support is handled by people who can read the audit trail and the carrier response, not a script.
If you have an account, open Support inside the application — the ticket carries your organization and plan automatically, and the thread stays in one place.
If you do not, use the contact form.
Please do not paste document contents, patient names or clinical detail into a ticket. We do not need them to diagnose anything.